Audience

IT teams that manage 50 to 50,000 Windows machines

About SmartDeploy

SmartDeploy is a leading provider of modern endpoint management solutions. With a flexible layered architecture, IT can achieve centralized, single-image management to support 50 - 50,000 endpoints. SmartDeploys award-winning technology combines the best of progressive solutions like SCCM, centralized solutions like VDI and legacy imaging solutions like Ghost, without the common drawbacks. More than 3,000 organizations trust SmartDeploy to deploy and manage their end user devices.

Pricing

Starting Price:
$15.00/one-time/user
Pricing Details:
Licenses are perpetual and a one-time cost. Support is renewed annually.
Free Trial:
Free Trial available.

Ratings/Reviews - 10 User Reviews

Overall 4.4 / 5
ease 4.4 / 5
features 4.6 / 5
design 4.4 / 5
support 4.6 / 5
More Reviews Review this Product

Company Information

SmartDeploy
Founded: 2008
United States
www.smartdeploy.com

Videos and Screen Captures

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Product Details

System Requirements

Windows
SaaS

Training

Documentation
Live Online
Webinars

Support

Business Hours
Online

SmartDeploy Product Features

Disk Imaging

Disk Cloning
Image Deployment
Backup Scheduling
Bare-Metal Restore
Compression
Differential Backup
Encryption
Incremental Backup
Web Access / Restoration

IT Management

Hardware Inventory
Patch Management
Scheduling
Capacity Monitoring
Compliance Management
Event Logs
IT Budgeting
License Management
Remote Access
Software Inventory
User Activity Monitoring

Reviews

  • Josh C.
    Senior Network Administrator
    Used the software for: 2+ Years
    Frequency of Use: Monthly
    User Role: Administrator, Deployment
    Features
    Ease
    Design
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Smart Deploy "

    Posted 12/06/2019

    Pros: I like the driver packs and the wizard driven menu for creating images. It is fairly easy to use and saves time.

    Cons: I am not a fan of the new pricing. They used to let you image as many machines as you want. I already have other software that deploys packages and I am not using the cloud deployment yet.

    Overall: Overall this is a great product that lets you reduce the hassle when imaging machines by having one image to build and many easy to use driver packs.

    Read More...
  • Rick B.
    Network Technician
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: Administrator, Deployment
    Features
    Ease
    Design
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great so far"

    Posted 12/05/2019

    Pros: Ease of use, driver packs, BIOS updating and the ability to push software.

    Cons: So far the only thing that bothers me is it seems like multiple techs can't use it at once...or I'm just doing something wrong / not understanding that part of it.

    Overall: Haven't been using it very long yet. Have yet to deploy an image through the console, USB only so far, but it's working great. Was easy to get up and running.

    Read More...
  • Luke W.
    IT Manager
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: Administrator
    Features
    Ease
    Design
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Smart Deploy Success"

    Posted 12/05/2019

    Pros: After trying to implement MDT (Microsoft Deployment Toolkit), we ran into some issues and not having technical support was difficult for our technicians. Smart Deploy is a better alternative since it includes support, a very self-intuitive interface, and good help documentation/videos.

    Cons: I wish that each license would come with unlimited support (and phone support), instead, you have to pay for different levels of support.

    Overall: We were able to use Smart Deploy as a solid solution in under a few months (side project). So far, each push has saved us a few hours for each push. Overall very satisfied with this as a solution and support has been helpful in getting us what we need.

    Read More...
  • Joey O.
    Senior IT specialist
    Used the software for: 6-12 Months
    Frequency of Use: Monthly
    User Role: User
    Features
    Ease
    Design
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "SmartDeploy. The way to go"

    Posted 11/26/2019

    Pros: Customer support is top notch. Easy to use, easy to create an image with all drivers that are needed. I created an image on a shared network drive and point all new installs to use that image which can be updated anytime without having to create new bootable media. Saved lots of time on new builds

    Cons: for me the amount of time to create an image is a bit slow.

    Overall: I am very pleased with SmartDeploy. Its ease of use and customer service are great!

    Read More...
  • Eddie B.
    System Admin
    Used the software for: Less than 6 months
    Frequency of Use: Monthly
    User Role: Administrator
    Features
    Ease
    Design
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Cost effective yet feature rich"

    Posted 10/28/2019

    Pros: Ease of use
    Support team very responsive
    Constantly updating
    Huge selection of driver packs
    Cost effective yet feature rich

    Cons: Instructions on website for setup are outdated they do not match the version that is currently released
    Took sometime to follow the directions since we had to hunt for the feature they were talking about.

    Overall: I have used Altiris, Micrsoft SCCM, PDQ, and others to deploy workstations and Smartdeploy is by far the easiest to use. Updating your golden image is easy and not having to update drivers on the main image makes it so much easier managing your images.

    Read More...
  • Anthony T.
    Technology Specialist
    Used the software for: Less than 6 months
    Frequency of Use: Yearly
    User Role: Administrator, Deployment
    Features
    Ease
    Design
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Best Paid Imaging Software"

    Posted 10/14/2019

    Pros: Rollout is easy.
    Easy to build, capture and deploy an image.
    Cheapest paid imaging solution that has this feature set.

    Cons: Application deployment still seems to be in its infancy and is more complicated than other solutions.

    Overall: From start to finish this software has been a really big help in getting our new machines deployed after our previous solution died on us (SCCM). It has saved us countless hours due to all of this. I hope that they make the application deployment more robust and easier to use as it's still more complicated to use than SCCM was.

    Read More...
  • Jacob C.
    System Administrator
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: Administrator, Deployment
    Features
    Ease
    Design
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great for out-of-the-box Implementations, not Customization"

    Posted 07/17/2019

    Pros: Minimal upkeep, out of the box solution, relatively straight forward GUI, support is responsive, provided driver packs (see cons as well), multiple deployment options (network, offline, over the internet), received a lot of pre-sales assistance to implement a proof of concept.

    Cons: Customizations are cumbersome (i.e. running PS and CMD scripts is possible, but the syntax is strange), MDT type xml customizations are not possible, driver packs are out of date, about 2-3 times slower than MDT/DISM, does not auto-generate and store logs on server if imaging is initiated via usb (must script copying the log file back), expensive for the service it offers, limited service tickets per month.

    Overall: If you are looking for a simple out-of-the-box solution that requires minimal training and administration, then Smart Deploy will probably be perfect for you. We opted for it in our Small Enterprise because we needed to implement a solution that was quick to setup and would not take time away from other administrative responsibilities. It also needed to be plug-and-play for the technicians doing the imaging.

    Cost: The product is very expensive for the service it offers in my opinion. Sites say "Starts at 15, but that is deceptive. That is a very high volume price. Anyone with that number of computers is a large enterprise that I am sure already has a solution in place. I am sure they also require customizations beyond the Smart Deploy offering. That 15 is also the price minus the "support contract". So it's 15 + 3-4 for ongoing support. But the support isn't just raising tickets with them, it's the driver packs as well, so that means you need to pay for the support. The solution is not customizable enough for large enterprise, and too expensive for small-mid businesses. That give Smart Deploy a strange gray area of usefulness where the organization probably has the knowledge to implement something better or cheaper like MDT, it just doesn't have the manpower. That is where we fell in.

    Support: This is the first SaaS solution I have purchased where the contact you purchase dictates the number of tickets you are allowed to raise. the normal contract only allows for 5 tickets per month. As previously mentioned, I needed to perform some customizations to the imaging process which Smart Deploy does not make straight forward. After a production deployment I went back counted 42 different questions/issues I had to ask the pre-sales engineer for assistance on. I was even provided incorrect documentation from them that did not work. That means the standard level of support provided would not have been sufficient for me to implement in my organization.

    To recap, if you want to customize the imaging process, then Smart Deploy is not for you. If you need something quickly in place that requires minimal administration, then it is.

    Read More...
  • Mike H.
    System Administrator
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: Administrator, Deployment
    Features
    Ease
    Design
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "SmartDeploy for the win"

    Posted 07/03/2019

    Pros: Quick and scalable imaging process.
    Make yourself a VM and deploy to any make/model PC in minutes.

    Cons: a little difficult to add additional software packages after the image has been created. but really it is a non-issue

    Overall: SmartDeploy helped us deploy over 200 new machines to our organization, with identical images across 3 different PC models. This saved us several hundred hours of work when we were manually updating the image for the necessary new PC models. A real life saver!

    Read More...
  • Roy O.
    Technician
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Features
    Ease
    Design
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Ease your deployment problems"

    Posted 07/02/2019

    Pros: simple to get started, successfull deployment in few hours

    Cons: nothing, it does exactly what we require it to do, and have a super support team behind it

    Overall: Overal, it does exactly what a smb it partner need, and it suits all sizes of companies

    first impression
    i started the trial and downloaded the software, created a virtual machine, and captured it, i redeployed it to another virtual machine in about 2-3 hours

    deployment
    instead of building it from scratch up, you create a virtual machine with windows 10, install all your software, capture it, and deploy, same quality every time, easy to set up zero-touch deployment

    cloud deployment
    smartdeploy utilizes the cloud, making it possible for you to have large sets of images, and a broad device support!

    it is a 10 out of 10 for us, as it have reduced the need for manual labor when it comes to deploying and preparing pc's

    Read More...
  • Nick J.
    Systems Administrator
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Features
    Ease
    Design
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Windows 10 Upgrade EASY"

    Posted 07/01/2019

    Pros: Very easy to use, very quick to image PC's. So easy to configure and once you have it how you want you can push the image out in minutes.

    Cons: Nothing to not like, only issue we found was with a driver not being 100% what we needed but SmartDeploy helped us resolve our issue in no time at all. They were easy to contact and quick to resolve the issue.

    Overall: We upgraded 250 computers to Windows 10 by creating an image and putting them on new hard drives. We were able to do entire branches in a day where before we were only getting 1 completed in a day. SmartDeploy made our process 100% better and faster.

    Read More...