IT Management Software

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Compare the Top IT Management Software of 2019

Compare the best IT Management software currently available using the table below.

  • 1
    FlexNet Manager Icon

    FlexNet Manager

    Flexera Software

    FlexNet Manager helps enterprises manage and take control of their hardware and software assets. An all-in-one hardware and software asset management, license compliance, and software license optimization solution, FlexNet Manager offers businesses complete and accurate data on their hardware and software assets so they can manage and cut costs. FlexNet also offers powerful data analytics for greater visibility on software assets and utilization.

  • 2
    SolarWinds Passportal Icon

    SolarWinds Passportal

    SolarWinds MSP

    SolarWinds® Passportal provides simple yet secure password and documentation management tailored for the operations of an MSP. The platform is cloud-based and offers channel partners automated password protection and makes storing, managing, and retrieving passwords & client knowledge quick and easy from virtually any connected device. The SolarWinds® Passportal product suite also offers value added service products including Documentation Manager, Blink™ and Site™ all which promote compliance with industry regulations and help protect businesses from data breaches, cyber security threats and network vulnerabilities.

    Starting Price: $70.00/month
  • 3
    iDeals Virtual Data Room Icon

    iDeals Virtual Data Room

    iDeals Solutions Group

    Share and collaborate on business-critical documents securely with iDeals Virtual Data Room, an on-premise, and cloud-based virtual data rooms platform. iDeals Virtual Data Room has primary features including document security, reporting, tracking, user management, and document management. iDeals Virtual Data Room allows users to build and manage a customized virtual data room for uploading data in a folder structure.

    Starting Price: $99.00/month
  • 4
    ManageEngine Patch Manager Plus Icon

    ManageEngine Patch Manager Plus


    Keep all your production businesses up to date by automating the entire patching process using Patch Manager Plus. Available as both cloud-based and on-premise software, Patch Manager Plus offers features that include scanning for and detecting missing patches, automated scheduled patch deployments, test and approve patches, patch tracking, patch compliance and reporting. Patch Manager Plus also enables users to provide detailed audit and compliance reports.

    Starting Price: $245 per year
  • 5
    TeamViewer Icon



    TeamViewer is the world’s #1 brand for remote connectivity solutions. Through innovations in technology and an incredibly fast and secure global network, we’re making the world a smaller place — paving the path towards a truly global workspace. TeamViewer allows you to remotely access and control the desktop of your computers and servers from anywhere, on a 3G or better internet connection. This access is device agnostic and completely secure. Any modern smartphone can now be your window to your workplace. Over 20 million support sessions happen daily on the TeamViewer platform. With our 256Bit AES encryption and ISO27001 certified data centers, providing support to your customers & employees has never been safer or easier. It’s like sitting right next to them, offering the help they need, the moment they need it most.

  • 6
    Splashtop Remote Support Icon

    Splashtop Remote Support


    Remotely support internal and client computers with unattended remote access and provide users with remote access. Whether you’re just getting started with remote support tools, or looking to find an alternative to another product due to high prices, Splashtop Remote Support is the solution for you. Splashtop Remote Support is a best-in-class remote support tool that gives you the freedom to remote into your managed computers from any device, at any time, thanks to our fast, high definition connections.

    Starting Price: $25/month for 25 computers Partner badge
  • 7
    Ranorex Studio Icon

    Ranorex Studio


    Empower everyone on the team to perform robust automated testing on desktop, web and mobile applications, regardless of their experience with functional test automation tools. Ranorex Studio is an all-in-one solution that includes tools for codeless automation as well as a full IDE. With our industry-leading object recognition and shareable object repository, Ranorex Studio makes it possible to automate GUI testing for even the most challenging interfaces, from legacy applications to the latest web and mobile technologies. Ranorex Studio supports cross-browser testing with built-in Selenium WebDriver integration. Perform effortless data-driven testing using CSV files, Excel spreadsheets or SQL database files as input. Ranorex Studio also supports keyword-driven testing: our tools for collaboration allow test automation engineers to build reusable code modules and share them with the team. Download our free 30-day trial for a risk-free start to test automation.

    Starting Price: $2,990 for single-user, node-locked license
  • 8
    TestRail Icon


    Gurock Software

    Efficiently manage, track, and report on software testing projects with web-based test case management by TestRail. Boost your team’s productivity with real-time insights into your testing progress. Use TestRail’s beautiful interface to assign test cases to team members, and collaborate with comments, attachments and feedback loops. Generate personalized to-do lists and email notifications. Estimate effort and forecast test completion dates. Start test runs and select test cases for execution based on powerful filters. Track progress based on your historical time data. Monitor team workload to adjust assignments and resources. Capture the results of manual testing or get real-time feedback from your test automation. Produce traceability and coverage reports for requirements, tests, and defects. Generate detailed summary reports. Compare results across multiple test runs and configurations. TestRail integrates with leading issue tracking and test automation tools.

    Starting Price: $32.00/month/user for cloud-based instance with up to 20 users. Partner badge
  • 9
    PRTG Network Monitor Icon

    PRTG Network Monitor


    PRTG Network Monitor is an all-inclusive monitoring software solution developed by Paessler. Equipped with an easy-to-use, intuitive interface with a cutting-edge monitoring engine, PRTG Network Monitor optimizes connections and workloads as well as reduces operational costs by avoiding outages while saving time and controlling service level agreements (SLAs). The solution is packed specialized monitoring features that include flexible alerting, cluster failover solution, distributed monitoring, in-depth reporting, maps and dashboards, and more.

    Starting Price: € 1200.00/one-time
  • 10
    LightStep Icon



    LightStep’s mission is to deliver confidence at scale for those who develop, operate and rely on today’s powerful software applications. Its products leverage distributed tracing technology – initially developed by a LightStep co-founder at Google – to offer best-of-breed observability to organizations adopting microservices or serverless at scale. LightStep is backed by Redpoint, Sequoia, Altimeter Capital, Cowboy Ventures and Harrison Metal and is headquartered in San Francisco, CA.

    Starting Price: $500/month
  • 11
    BetterCloud Icon



    BetterCloud is the first SaaS Operations Management platform, empowering IT to secure user interactions across SaaS applications. Over 2,500 customers in 60+ countries rely on BetterCloud for continuous event monitoring, quickly remediating threats, and fully automating policy enforcement. Common use cases for BetterCloud include: - Automated user onboarding and offboarding - Content scanning and data protection policies - Privileged access management For more information about BetterCloud, visit

    Starting Price: $3/user/month
  • 12
    Canfigure Icon



    Canfigure is an IT Service Management solution with incredible flexibility. Canfigure is designed for scalability. We believe in keeping it simple with easily self-deployable, cost effective standalone tools allowing you to scale up through a library of well designed modules, growing your number of assets and expanding you user base at a pace that suits you. With out of the box support for all IT assets, Canfigure can be customized to hold information for any type of asset including IoT, facilities, transportation and more. The database schema can be extended via the admin functions with no technical knowledge required. Asset information can include financial data and be used to track important dates such as warranty expiry, and linked directly to supporting contract documents. The heart of Canfigure is a Configuration Management Database (CMDB) that underpins all other functions. The CMDB holds your data in the form of Configuration Items (CIs) and the relationships between them.

    Starting Price: $5,000 p/a Partner badge
  • 13
    PieSync Icon



    A new and better way to integrate and connect your cloud apps. Connect any number of apps and keep all your contact data bidirectionally synced. You know which apps fit your business best. By seamlessly syncing your chosen apps together using PieSync's Intelligent 2-way Sync, you have the freedom to choose which apps you want to work with. You'll stay in control every step of the way. 64% of businesses are using cloud apps, with an average of 13 apps per business. PieSync's Intelligent 2-way sync consolidates customer contacts from multiple apps so you can gain a 360° view of your customers. By breaking down data silos, PieSync helps you to easily make high-level data-driven decisions with the most up to date data. Connect your apps, connect your teams, set your data free.

    Starting Price: $9.00/month
  • 14
    Reprise License Manager Icon

    Reprise License Manager

    Reprise Software

    The Reprise License Manager (RLM) is a flexible and easy-to-use license manager for ISVs, with the power to serve enterprise users. License on-premises or in the cloud. We offer a pricing model that makes it affordable to publishers of all sizes. RLM gives you license protection to ensure that your software is used only within the terms and conditions you specify. RLMCloud is a hosted solution for managing licenses in the Cloud. With RLMCloud, your customer never has to install a license server at their site. Your RLM-licensed application is already enabled to use RLMCloud with no code changes, so you can deploy servers in the Cloud or on-premises, whichever your customer prefers. Activation Pro gives you, the software publisher, the ability to deliver electronic licenses to your customers 24x7, without customer support involvement. You supply an activation key to your customer, and at a later point in time, your customer activates a license.

  • 15
    10Duke Entitlements Icon

    10Duke Entitlements


    10Duke Entitlements is an advanced cloud-based software licensing solution, designed for software vendors selling web, desktop & mobile applications. Based on the unique concept of identity-based licensing, 10Duke Entitlements provides advanced features in both authentication and licensing. No license keys. No license servers. A Licensing as a Service solution that is scalable and easy to integrate and deploy. Supports all licensing models. › Vastly reduce license admin costs (up to 70%) › Improve customer experience through improved access to licenses › Real-time monitoring of product fulfilment and admin › Increase security and reduce theft by using a single authorisation management point › Reduce licensing management overhead by using a scalable, comprehensive Entitlement API › Integrate with 3rd party systems like CRM, ERP 10Duke Entitlements is used around the world by leading brands including Trimble, Causeway, Seequent (see the video) and more.

  • 16
    Pentaho Business Analytics Icon

    Pentaho Business Analytics

    Hitachi Vantara

    Access, blend and analyze all types and sizes of data, empower users to visualize data across multiple dimensions with minimal IT support, and embed analytics into existing applications.

  • 17
    SolarWinds Mail Assure Icon

    SolarWinds Mail Assure

    SolarWinds MSP

    SolarWinds® Mail Assure cloud-based email security solution provides advanced threat protection for inbound and outbound email using collective threat intelligence, 24/7 email continuity, and long-term email archiving. The service includes a multitenant web-interface with predefined settings, reporting, and views designed to ensure control and visibility over email flows. SolarWinds® Mail Assure’s proprietary technology incorporates input from processing large volumes of email data that feeds the Intelligent Protection and Filtering Engine. This combined with real-time pattern threat recognition leveraging a variety of filtering technologies help protect against spam, viruses, phishing attacks, impersonation, spoofing, malware, and other email-borne threats.

    Starting Price: $1 per month
  • 18
    Thinfinity VirtualUI Icon

    Thinfinity VirtualUI

    Cybele Software, Inc

    Thinfinity® VirtualUI enables dual Platform solutions allowing Windows-based desktop applications to function as web applications, which can be accessed remotely from any HTML5 web browser. Since launched in 2015, it has helped thousands of organizations to embrace digital transformation by extending the life Cycle of business-critical applications cost-effectively and reliably. Enable Thinfinity® VirtualUI in your application’s project is as simple as adding one line of code to your source code. You’ll be able to deliver your desktop applications to the web and access them from any computer or mobile device without losing control of your project, supports all programming languages including .NET, DELPHI, C#, C++, VFP, VB6, MS Access Databases and many more.

    Starting Price: Priced at per concurrent user user/month/ year or permanent . With discounts starting at 11 users
  • 19
    Atera Icon



    Atera is an IT Management interface that provides the summit of solutions for MSPs. This leading-edge, cloud-based program offers Remote Monitoring & Management, Remote Access & Support, Technician-Based Pricing, and Professional Services Automation.

    Starting Price: $79.00/month/user Partner badge
  • 20
    MoonMail Icon



    MoonMail is an Email Marketing Software Platform to send Email Marketing Newsletters. So simple to use that your grandma could do it. With MoonMail you can easily create and design successful email marketing campaigns. MoonMail provides a comfortable and clean way to analyze your success and performance through clear metrics, reports, and statistics. MoonMail allows you: * Customize and adapt your message using our Template Library * Create your custom design with our easy-to-use drag and drop template engine * Add images, social media icons, and logos with just one click * Monitor and track your performance and analyze the success of your campaigns in MoonMail's Dashboard. * Compare data from your previous campaigns * Choose a multilingual dashboard, enabling you to understand your results better.

    Starting Price: $23.99 /mo
  • 21
    PDXpert PLM Icon

    PDXpert PLM

    Active Sensing, Inc.

    PDXpert engineering design management software is simple to use, flexible to apply, and improves the accessibility and security of your design. Full-featured part & supplier management; bill of material (BOM) and formula management; document & file revision control; engineering change management (ECN); approval workflow; free-form text search; multi-user access; and data export. Install on-site or host in private cloud. Affordable perpetual and subscription licensing plans with volume discounts.

    Starting Price: $49 per month Partner badge
  • 22
    Sunbird DCIM Icon

    Sunbird DCIM

    Sunbird Software Inc.

    Sunbird's DCIM is one of the few solutions on the market that focuses exclusively on two of the biggest and costliest challenges data center operators face: monitoring and operations. And unlike other DCIM providers, who offer overly complex, bloated and expensive software, Sunbird's solution is easy to deploy and use. It provides the ability to better manage assets, change and capacity; and also enables power monitoring, environmental monitoring and energy management.

    Starting Price: $3.99/node/month Partner badge
  • 23
    Site24x7 Icon



    Site24x7 offers unified cloud monitoring for DevOps and IT operations within small to large organizations. The solution monitors the experience of real users accessing websites and applications from desktop and mobile devices. In-depth monitoring capabilities enable DevOps teams to monitor and troubleshoot applications, servers and network infrastructure, including private and public clouds. End-user experience monitoring is done from more than 100 locations across the world and various wireless carriers.

    Starting Price: $9.00/month
  • 24
    Media Shuttle - Send Large Files Fast Icon

    Media Shuttle - Send Large Files Fast


    Signiant Media Shuttle is the easiest way to send and share any size file, anywhere fast. As a SaaS solution it is simple to deploy, manage and use and offers enterprise-grade capabilities to monitor and control all file transfer activity. Media Shuttle is used by more than 400,000 professionals worldwide moving petabytes of data for companies of all sizes. -Patented file acceleration technology , up to 100x faster than FTP -Checkpoint Restart to automatically resume any interrupted transfer -Unlimited, brandable portals for all file sharing use cases -Works with your on-premises storage and/or cloud storage -Easy to set-up, administer and use. Up and running in a day -Unrivaled customer support with a 95% NPS score to prove it

  • 25
    UltraShipTMS  Icon



    Designed for high volume truckload, LTL, multimode and container shippers, UltraShipTMS is a modular cloud-based platform for end-to-end transportation logistics process automation. The enterprise level suite of tools is built upon the UltraShipTMS CORE which automates rating, routing, tendering, carrier management, track & trace and more. Available solution modules include the LoadFusion Transportation Optimizer, a Freight Payment and Audit solution, YMS, Fleet Management tools, a and dock door scheduling module. Used by leading brands in food production and processing, manufacturers, consumer products and packaging, national retailers and other industries, UltraShipTMS is known for its customer-driven product roadmap, award-winning, US-based training and support team and proven-effective implementation methodologies.

    Starting Price: $4 per shipment
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The Role of IT Management Software

For companies of a certain size, information technology becomes a necessity. But despite many common perceptions, IT is more than just the people who install the software on your office computers and troubleshoot technical issues. IT is the driving force behind the software that a computer utilizes - researching the best technology to facilitate a company's growth, creating their own in house software, and configuring existing platforms to better suit the needs of the business. In larger companies that rely heavily on technology to get the job done, IT is one of the main drivers for success, and that makes a smart IT management system a critical component for any enterprise level business that wants to stay competitive.

Choosing the Right IT Management Software For Your Business

If you're on the market for a new IT management platform, you're in luck. There's no lack of quality products on the market. But that also means that properly researching the features available and carefully taking into consideration the long term direction of your company is a critical need. A good IT management platform will stay with you for a long time, and you want something that can grow organically as your business model does.

But you don't have to conduct your search alone. We can help you identify the best IT management platforms on the market and narrow down the results to find those built for your business model. Let this buyer's guide serve as your north star in the search for an IT management solution.

Try Before You Buy

Many companies that deal in IT management software offer free trials, but the wealth of options available mean that trying all of them simply isn't practical. We recommend navigating to our IT management software reviews and starting with those that have the highest SmartScore rankings. These are the cream of the crop, and even if they offer more than your company practically needs, they can help you get a hands on understanding of the sort of features and interfaces available to you. Once you've created a short list of the right matches for your company, sign up for the free trial. Between firsthand experience, user feedback, and user reviews, you should be able to get comfortable with their functionality and make an educated decision.

Businesses That Can Benefit From IT Management Software

IT management software isn't practical for every business, but it's almost essential for many businesses. Even if it isn't, it can help many companies get the edge on their competitors. For small businesses and startups, these platforms can help them track down software issues. Moderately sized and growing companies can benefit greatly from the network monitoring tools inherent in these products, while Fortune 500 companies depend on IT management software that's specifically scaled to the needs of enterprise level businesses. Regardless of your needs, there's likely an IT management solution tailored to your needs and feasible for your budget.

Enterprise Level IT Management Software

The sheer scope and scale of enterprise level businesses means that most can't function properly without some sort of IT management software. IT development and endpoint security are the key functions here, since they allow companies to create more effective software packages and protect their sensitive data. Solutions could involve a standalone IT management platform or one that's part of a more holistic workplace solution. Also useful is the ability for IT systems to conform to regulatory standards and create better client relationships through the use of computer forensics. Finally, IT management software can serve as something of a fail safe, keeping businesses engaged with consumers in the case of a financial downturn.

Types of IT Management Software

IT management software needs to meet the needs of a variety of different businesses. Fortunately, it's a well served market. Three varieties of software dominate the current landscape.

  • Platform as a Service (PaaS) operate through the internet, eliminating the need to worry about the underlying infrastructure and focusing instead on building the best applications possible. One of the biggest strength is the collaborative structure that such an open and accessible platform facilitates.
  • Infrastructure as a Service (IaaS) reduces the need for pricey in-house hardware by offering virtualized solutions. These could include IP addresses, bandwidth, network connections, and virtual server space. This is deployed in third party data centers, reducing the need to devote resources for on-site maintenance, and the virtual nature of this platform allows you to easily receive the resources you need. The paid subscription model makes it ideal for scaling services to match a business' growth.
  • Mobile Backend-as-a-Service (mBaaS) is used to synchronize a company's proprietary APIs and cloud storage. The result is an easier way to connect with social media channels and the ability to incorporate push notification and mobile management features into existing software.

Important Features of IT Management Software

While the features you need are going to vary depending on the nature of your business, there are some critical features everyone should look for in their IT management software. These include workplace control, communications management, and the ability to manage software and hardware productivity. Data protection is also a must, as is the capability to manage data storage and archives. A strong platform will always offer consistent data processing, transfer, and storage processes. Also look for an automated approach to data and server management and management of infrastructural security.

Popular Trends in IT Management Software

IT management software is an integral component of most larger businesses, and while that means that shoppers have plenty of options to choose from, it also means that picking a platform that will keep them competitive is crucial. A number of promising trends are worth considering when picking the ideal platform.

Cloud services are one of the most important innovations in modern tech, and it's not a trend that shows any sign of fading. Combined with machine learning, a cloud based structure allows for a higher level of automation in IT processes. The obvious impact of automation is that it can reduce staff costs within the IT department significantly, but automated technologies can also boost the speed of service delivery and produce more accurate results with a lower risk of human errors.

This high adoption rate of cloud services are changing how companies do business, and one of the most popular new trends is towards hybrid cloud systems. By combining private and public cloud services, companies can get the best of both worlds. These hybrid models can offer more flexibility and create a more nimble sense of scale, and IT management software developers are rushing to adapt to customer needs.

DevOps is one of the biggest buzzwords around, but it's more than just a fad. That means more and more companies are hiring people proficient in business intelligence software. Machine learning has rapidly facilitated the value of big data, and having the means to properly analyze that data and turn it into actionable asset will make it one of the most important fronts in the future of IT.

Issues to Consider

As with any form of software, IT management platforms come with their own vulnerabilities. When considering a purchase, it's necessary to consider the downsides and make sure the software you choose is protected against them.

While cloud computing is in many ways a safer method for storing data than local services, that doesn't mean it's immune to vulnerabilities. A data breach can tarnish a company's reputation in irreparable ways, and that means it's critical to choose a provider that's serious about the security of their customers. Making use of a hybrid system that provides you with a private cloud is a tenable solution, but you also have to make sure that your business' hardware and software work correctly in conjunction with the web-based services of your IT platform. While an IT management solution that's not compatible isn't necessarily a bad idea, the process of migrating your existing information to the new cloud can be a costly endeavor. And even if an IT management platform is the right choice for your business, it's beneficial to be prudent with your budget. These solutions can have some costly overhead, and that's not even taking into account the cost of training staff to become accustomed to the new technology.

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