Alternatives to .Biz

Compare .Biz alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to .Biz in 2019. Compare features, ratings, user reviews, pricing, and more from .Biz competitors and alternatives in order to make an informed decision for your business.

  • 1
    Virima Icon

    Virima

    Virima Technologies, Inc.

    VIRIMA is a SaaS platform delivering highly automated IT Asset Management (ITAM), IT Service Management (ITSM) and IT Operations Management (ITOM) solutions that are easy and inexpensive to deploy. Through advanced infrastructure discovery and visualization capabilities, VIRIMA links the business processes to the technology and services business rely upon. The innovative automation capabilities of the VIRIMA CMDB deliver insight, control and value to IT organizations large and small, enabling them to efficiently tackle the challenges of managing and securing today’s dynamic, dispersed and complex IT estate.

  • 2
    Canfigure Icon

    Canfigure

    Canfigure

    Canfigure is an IT Service Management solution with incredible flexibility. Canfigure is designed for scalability. We believe in keeping it simple with easily self-deployable, cost effective standalone tools allowing you to scale up through a library of well designed modules, growing your number of assets and expanding you user base at a pace that suits you. With out of the box support for all IT assets, Canfigure can be customized to hold information for any type of asset including IoT, facilities, transportation and more. The database schema can be extended via the admin functions with no technical knowledge required. Asset information can include financial data and be used to track important dates such as warranty expiry, and linked directly to supporting contract documents. The heart of Canfigure is a Configuration Management Database (CMDB) that underpins all other functions. The CMDB holds your data in the form of Configuration Items (CIs) and the relationships between them.

  • 3
    Freshservice Icon

    Freshservice

    Freshworks

    If you're looking for an IT service desk solution that's actually simple, turn to Freshservice. A plug-and-play ITIL service desk by Freshworks, Freshservice helps businesses modernize IT and other business functions--without the cost and complexity. Freshservice offers everything teams need for proactive IT service management, including ticketing and asset management, configuration management and enhanced impact analysis, robust incident management functionalities, and more.

    Starting Price: $29.00/month/user
  • 4
    LogMeIn Rescue Icon

    LogMeIn Rescue

    LogMeIn

    Rescue by LogMeIn is an affordable and reliable remote support software. Rescue offers a wealth of features that enables businesses to provide a seamless support experience for their end users and improve the productivity of their support team. Its top features include remote control, remote diagnostics, multi-platform support, device configuration, video support, and integrations and APIs.

    Starting Price: $149.00/month
  • 5
    Zendesk Icon

    Zendesk

    Zendesk

    Build exceptional customer experiences with Zendesk. The leading provider of software and solutions for better customer relationships, Zendesk empowers businesses to be more reliable, flexible, and scalable. Its family of products include Support, an integrated customer support solution; Chat, live chat and messaging tool; Talk, call center software; Explore for analytics and reporting; Inbox, shared team inbox; Guide, a knowledge base and self service soltuion; and Connect + Outbound for proactive campaigns.

    Starting Price: $1.00/month/user
  • 6
    ServiceDesk Plus MSP Icon

    ServiceDesk Plus MSP

    ManageEngine

    Founded in 1996, ManageEngine is a software organization based in India that offers a piece of software called ServiceDesk Plus MSP. ServiceDesk Plus MSP offers online, business hours, and 24/7 live support. ServiceDesk Plus MSP features training via documentation, webinars, live online, and in person sessions. The ServiceDesk Plus MSP software suite is Windows, Android, and iOS software. ServiceDesk Plus MSP is ITSM software, and includes features such as client portal, portfolio management, and proposal generation. Software pricing starts at $1445.00/year. ServiceDesk Plus MSP offers a free version, and free trial. Some competitor software products to ServiceDesk Plus MSP include HarmonyPSA, ConnectWise Manage, and Naverisk RMM & PSA.

    Starting Price: $1445.00/year
  • 7
    NetHelpDesk Icon

    NetHelpDesk

    Net Help Desk

    NetHelpDesk is an ITIL (Information Technology Infrastructure Library) software for internal departments and managed service providers. NetHelpDesk is a feature-rich platform that combines a plethora of tools--from ticket tracking and customer relationship management, through to stock control and self service. It is perfect for organizations of all sizes in a range of industries, including MSPs, education, telecoms, councils, and print.

    Starting Price: $25.00/month/user
  • 8
    HarmonyPSA Icon

    HarmonyPSA

    Harmony Business Systems

    Harmony Business Systems is a software business formed in 2007 in the United Kingdom that publishes a software suite called HarmonyPSA. HarmonyPSA includes training via documentation, webinars, live online, and in person sessions. The HarmonyPSA product is SaaS, Mac, Windows, Android, and iOS software. HarmonyPSA offers a free trial. HarmonyPSA includes online, and business hours support. HarmonyPSA is accounts payable software, and includes features such as contractor database, task management, and work hour tracking. Alternative competitor software options to HarmonyPSA include ConnectWise Manage, Screendragon, and NetSuite.

  • 9
    Cherwell Software Icon

    Cherwell Software

    Cherwell Software

    Cherwell Service Management is the modern choice for IT Service Management (ITSM). Affordable and easy to implement, the Cherwell platform provides IT teams the ability to implement, automate and modernize service and support processes to cater to the needs of a business--but minus the cost and complexity of legacy ITSM soltutions. Users can choose from subscription or perpetual pricing, on-premises or SaaS, Cherwell-hosted or public cloud infrastructure.

  • 10
    ServiceWise Icon

    ServiceWise

    TechExcel

    ServiceWise by TechExcel is a secure, cloud-based information technology service management(ITSM) software solution that implements ITIL workflow standards and streamlines processes for businesses of all sizes. Configurable and scalable, this software suite for help desk and IT service management offers powerful features that include smart ticketing, events and tasks, forms and surveys, workflow, self-service, SLA and escalations, reporting and analytics, and so much more.

  • 11
    Agiloft Service Desk Suite Icon

    Agiloft Service Desk Suite

    Agiloft

    Bring agility and efficiency to your support operations with the top-rated Service Desk Suite. Agiloft Service Desk suite offers fully-integrated applications to help IT teams get complete, 360-degree control over every process. It includes customer support, RMA management, IT ticketing system, internal help desk, asset management, change management, and ITIL and ITSM.

  • 12
    Salesforce Service Cloud Icon

    Salesforce Service Cloud

    Salesforce Service Cloud

    Deliver better, more personalized customer support anywhere Salesforce Service Cloud. The world's most complete and #1 customer support application, Salesforce Service Cloud provides a wealth of features that enables businesses to provide support to customers over their favorite channel, whether phone, email, chat, and SMS messaging. Top features include lightning console, case management, omni routing, telephony integration, video chat, social customer service, and more.

    Starting Price: $75.00/month/user
  • 13
    CMDBuild Icon

    CMDBuild

    Tecnoteca

    Tecnoteca is a Italy software company that was founded in 2000, and offers a software title called CMDBuild. CMDBuild offers training via documentation, webinars, live online, and in person sessions. CMDBuild offers a free version, and free trial. CMDBuild is ITSM software, and includes features such as contract management, incident management, IT asset management, knowledge management, release management, self service portal, service catalog, service reporting, and ticket management. With regards to system requirements, CMDBuild is available as SaaS, Mac, Windows, Android, and iOS software. CMDBuild includes online support, and business hours support. Some alternative products to CMDBuild include Jira Service Desk, HarmonyPSA, and HEAT ITSM.

  • 14
    SupportDesk ITSM Icon

    SupportDesk ITSM

    House-on-the-Hill Software

    House-on-the-Hill Software is a United Kingdom software company that was founded in 1993, and offers a software title called SupportDesk ITSM. SupportDesk ITSM offers training via documentation, webinars, live online, and in person sessions. SupportDesk ITSM offers a free trial. SupportDesk ITSM is ITSM software, and includes features such as availability management, change management, configuration management, contract management, dashboard, incident management, problem management, release management, self service portal, Contract/License management, release & deployment management, asset tracking, and project management. With regards to system requirements, SupportDesk ITSM is available as SaaS, Windows, Android, and iOS software. Costs start at $30.00/month/user. SupportDesk ITSM includes online support, and business hours support. Some alternative products to SupportDesk ITSM include NetHelpDesk, HarmonyPSA, and USU Valuemation.

    Starting Price: $30.00/month/user
  • 15
    Cockpit IT Service Manager Icon

    Cockpit IT Service Manager

    Cockpit ITSM

    Cockpit ITSM is a software company based in France that was founded in 2005 and offers a software product called Cockpit IT Service Manager. Pricing starts at $44.00/month/user. Cockpit IT Service Manager offers training via documentation, and live online. Cockpit IT Service Manager is ITSM software, and includes features such as availability management, change management, configuration management, contract management, dashboard, incident management, problem management, release management, self service portal, Contract/License management, release & deployment management, asset tracking, and project management. Cockpit IT Service Manager offers online support, business hours support, and 24/7 live support. Cockpit IT Service Manager is available as SaaS, Windows, Android, and iOS software. Some alternative products to Cockpit IT Service Manager include NetHelpDesk, HarmonyPSA, and USU Valuemation.

    Starting Price: $44.00/month/user
  • 16
    iET ITSM Icon

    iET ITSM

    iET Solutions

    iET Solutions is a software company based in Germany that was founded in 1995 and offers a software product called iET ITSM. iET ITSM offers training via documentation, and in person sessions. iET ITSM is ITSM software, and includes features such as availability management, change management, configuration management, contract management, dashboard, incident management, problem management, release management, self service portal, Contract/License management, release & deployment management, asset tracking, and project management. iET ITSM offers online support, and business hours support. iET ITSM is available as SaaS, Windows, Android, and iOS software. Some alternative products to iET ITSM include NetHelpDesk, HarmonyPSA, and USU Valuemation.

  • 17
    Motadata Icon

    Motadata

    Motadata

    Motadata is pre-integrated yet modular product suite, consisting of 1) Infrastructure Intelligence Platform (IIP) for Network Monitoring (NMS) 2) Data Analytics Platform (DAP) for Log & Network Traffic Monitoring and 3) ITSM Platform for IT Service Management (ServiceDesk & Helpdesk). Motadata offers operational insights into your IT infrastructure and its performance and is designed to identify & resolve complex problems faster that ensures 100% uptime of all business critical components. The platform covers: Network Monitoring Server Monitoring Application Monitoring Database Monitoring Virtualization Monitoring Cloud Monitoring Website Monitoring Log Management Network Traffic Monitoring Helpdesk Servicedesk Asset Management IT Service Management Patch Management Ticket Management Change Management Knowledge Management Patch Management Service Catalog Problem Management Learn More: https://www.motadata.com/

  • 18
    FootPrints Icon

    FootPrints

    BMC Software

    BMC Software is a software company based in the United States that was founded in 1980 and offers a software product called FootPrints. FootPrints offers training via documentation, webinars, live online, and in person sessions. FootPrints is ITSM software, and includes features such as availability management, change management, configuration management, contract management, dashboard, incident management, problem management, release management, self service portal, Contract/License management, release & deployment management, asset tracking, and project management. FootPrints offers online support, business hours support, and 24/7 live support. FootPrints offers a free trial. FootPrints is available as SaaS, and Windows software. Some alternative products to FootPrints include NetHelpDesk, HarmonyPSA, and USU Valuemation.

  • 19
    USU Valuemation Icon

    USU Valuemation

    USU

    USU is a Germany software company that was founded in 1977, and offers a software title called USU Valuemation. USU Valuemation offers training via webinars, live online, and in person sessions. USU Valuemation offers a free version, and free trial. USU Valuemation is ITSM software, and includes features such as availability management, change management, configuration management, contract management, dashboard, incident management, problem management, release management, self service portal, Contract/License management, release & deployment management, asset tracking, and project management. With regards to system requirements, USU Valuemation is available as SaaS, and Windows software. USU Valuemation includes online support, business hours support, and 24/7 live support. Some alternative products to USU Valuemation include NetHelpDesk, HarmonyPSA, and IncidentMonitor.

  • 20
    IncidentMonitor Icon

    IncidentMonitor

    Monitor 24-7

    Monitor 24-7 is a Canada software company that was founded in 1999, and offers a software title called IncidentMonitor. IncidentMonitor offers training via documentation, webinars, live online, and in person sessions. IncidentMonitor offers a free trial. IncidentMonitor is help desk software, and includes features such as contract management, incident management, IT asset management, knowledge management, release management, self service portal, service catalog, service reporting, and ticket management. With regards to system requirements, IncidentMonitor is available as SaaS, and Windows software. Costs start at $21.00/month/user. IncidentMonitor includes online support, business hours support, and 24/7 live support. Some alternative products to IncidentMonitor include Samanage, BOSS Solutions, and ConnectWise Manage.

    Starting Price: $21.00/month/user
  • 21
    Richmond ServiceDesk Icon

    Richmond ServiceDesk

    Richmond Systems

    Richmond Systems is a United Kingdom software company that was founded in 1984, and offers a software title called Richmond ServiceDesk. Richmond ServiceDesk offers training via live online, and in person sessions. Richmond ServiceDesk offers a free trial. Richmond ServiceDesk is customer service software, and includes features such as asset tracking, configuration management, IT service management, maintenance management, Contract/License management, inventory management, and supplier management. With regards to system requirements, Richmond ServiceDesk is available as SaaS, and Windows software. Richmond ServiceDesk includes online support, and business hours support. Some alternative products to Richmond ServiceDesk include Agiloft Service Desk Suite, C2 ATOM, and Motadata.

  • 22
    ALVAO Service Desk Icon

    ALVAO Service Desk

    ALVAO

    ALVAO is a United States software company that was founded in 1999, and offers a software title called ALVAO Service Desk. ALVAO Service Desk offers training via documentation, webinars, and live online. ALVAO Service Desk offers a free trial. ALVAO Service Desk is help desk software, and includes features such as alerts / escalation, automated routing, contract / SLA management, incident management, knowledge base, known issue management, self service portal, surveys & feedback, ticket management, interaction tracking, document storage, network monitoring, service level agreement (SLA) management, Ticket/Issue tracking, Multi-Channel communication, customizable branding, IT asset management, real-time chat, and email integration. With regards to system requirements, ALVAO Service Desk is available as SaaS, and Windows software. ALVAO Service Desk includes online support, business hours support, and 24/7 live support. Some alternative products to ALVAO Service Desk include IncidentMonitor, Richmond ServiceDesk, and Motadata.

  • 23
    Samanage Icon

    Samanage

    Samanage

    Samanage offers an enterprise level service-desk and IT asset-management solution for IT, HR, or Facilities professionals that need a clear and intuitive system to help manage request. Also, the fully customizable platform allows users to collaborate on challenging tasks and share ideas with the use of the in-app 'whiteboard'. Business can use Samanage to Manage Hardware and Software, Organize and Manage Licenses and Contracts, Detect Risks, Keep up-to-date with License Compliance, and much more. Simply said, Samanage is the solution that understands what it takes to manage the services in your organization successfully.

    Starting Price: $19.00/month/user
  • 24
    Jira Service Desk Icon

    Jira Service Desk

    Atlassian

    JIRA by Atlassian is a market leader in the Service Desk Management software industry. With over 15-years of experience, Jira is used by globally leading brands that require a robust and streamline ticking service for internal or external teams. With easy-to-use tools and a quick implementation set-up, JIRA also offers one of the most affordable subscriptions in the marketplace. Give your IT department a considerable advantage by letting JIRA provide tools for Contract Management, Incident Managemen, IT Asset Management, an Elegant Knowledge Database, and much more.

    Starting Price: $10.00/month/user
  • 25
    Enterprise Service Management Icon

    Enterprise Service Management

    Koho Software

    Koho Software is a leading provider of service management software solution headquartered in Montreal. The company’s Service Desk + IT Assets delivers an unmatched experience that allows code-free customization, thereby helping customers to fully deploy their IT Service Management (ITSM) solution. Available on-premise or in the cloud, Koho Software’s Service Desk + IT Assets solution consolidates your support operations, streamlines workflow, automates and manages the complete asset life cycle and control costs, and increases your organization’s agility.

    Starting Price: $20.00/month/user
  • 26
    Vivantio ITSM Icon

    Vivantio ITSM

    Vivantio

    Vivantio ITSM is the most reliable, flexible, and trusted service management software solution on the market. Modern and scalable, Vivantio ITSM offers flexible licensing to meet the complex business needs of large, multi-site organizations. With intuitive custom reporting and business rules engine, users can easily capture data, track important service milestones, and trigger meaningful actions in order to streamline service workflows and reduce overall IT costs for organizations.

    Starting Price: $60.00/month/user
  • 27
    Service Desk Icon

    Service Desk

    InvGate

    InvGate Service Desk is a web-based service desk and asset management software designed to optimize IT service delivery and support. Providing unmatched collaboration amongst users and equipped with powerful automation and smart ticket management features, InvGate Service Desk enables businesses to improve IT support efficiency, cut costs, and enhance the quality of service and customer experiences. Available as a cloud-based SaaS and/or on-premises deployment, InvGate Service Desk features a drag-and-drop graphical workflow builder, custom dashboards, business analytics reporting, email ticketing, SLAs, gamification, and more.

  • 28
    Mproof Icon

    Mproof

    Mproof

    Mproof is a software company based in Netherlands that was founded in 1997 and offers a software product called Mproof. Mproof offers training via documentation, webinars, live online, and in person sessions. Mproof is ITSM software, and includes features such as availability management, change management, configuration management, contract management, dashboard, incident management, problem management, release management, self service portal, Contract/License management, release & deployment management, asset tracking, and project management. Mproof offers online support, and business hours support. Mproof is available as SaaS, and Windows software. Some alternative products to Mproof include NetHelpDesk, HarmonyPSA, and USU Valuemation.

  • 29
    ServiceTonic Icon

    ServiceTonic

    ServiceTonic

    ServiceTonic is a Spain software company that was founded in 2009, and offers a software title called ServiceTonic. ServiceTonic offers training via documentation, webinars, and live online. ServiceTonic offers a free version, and free trial. ServiceTonic is help desk software, and includes features such as contract management, incident management, IT asset management, knowledge management, self service portal, service catalog, service reporting, and ticket management. With regards to system requirements, ServiceTonic is available as SaaS, Mac, Windows, Android, and iOS software. Costs start at $20.00/month/user. ServiceTonic includes online support, and business hours support. Some alternative products to ServiceTonic include Samanage, Enterprise Service Management, and Service Desk.

    Starting Price: $20.00/month/user
  • 30
    MSM Icon

    MSM

    Marval Software

    Marval Software is a United Kingdom software company that was founded in 1989, and offers a software title called MSM. MSM offers training via documentation, webinars, live online, and in person sessions. MSM is help desk software, and includes features such as alerts / escalation, automated routing, community forums, contract / SLA management, incident management, knowledge base, known issue management, live chat, multiple brands / products, self service portal, surveys & feedback, ticket management, interaction tracking, document storage, network monitoring, service level agreement (SLA) management, Ticket/Issue tracking, Multi-Channel communication, customizable branding, IT asset management, real-time chat, and email integration. With regards to system requirements, MSM is available as SaaS, and Windows software. MSM includes online support, and business hours support. Some alternative products to MSM include Samanage, NetHelpDesk, and Salesforce Service Cloud.

  • 31
    OMNITRACKER Icon

    OMNITRACKER

    OMNINET

    OMNINET is a software company and offers a software title called OMNITRACKER. OMNITRACKER offers training via documentation, live online, and in person sessions. OMNITRACKER is CRM software, and includes features such as alerts / escalation, contract / SLA management, incident management, knowledge base, known issue management, live chat, self service portal, surveys & feedback, ticket management, interaction tracking, document storage, network monitoring, service level agreement (SLA) management, Ticket/Issue tracking, Multi-Channel communication, customizable branding, IT asset management, real-time chat, and email integration. With regards to system requirements, OMNITRACKER is available as SaaS, Windows, Android, and iOS software. Costs start at $20000.00/one-time. OMNITRACKER includes online support, business hours support, and 24/7 live support. Some alternative products to OMNITRACKER include IncidentMonitor, ServiceTonic, and SMART SERVICE DESK ITSM.

    Starting Price: $20000.00/one-time
  • 32
    assyst Icon

    assyst

    Axios Systems

    Founded in 1988, Axios Systems is a software organization based in the United Kingdom that offers a piece of software called assyst. assyst features training via documentation, webinars, live online, and in person sessions. The assyst software suite is SaaS, Mac, Windows, Android, and iOS software. assyst offers business hours, and 24/7 live support. assyst offers a free trial. assyst is help desk software, and includes features such as asset tracking, compliance management, cost tracking, depreciation management, IT service management, maintenance management, Contract/License management, inventory management, and supplier management. Some competitor software products to assyst include Samanage, C2 ATOM, and Motadata.

  • 33
    C2 ATOM Icon

    C2 ATOM

    C2 Enterprise

    C2 ATOM is an integrated business service management solution (ITSM) that supports and automates your business processes, exceeding customer expectations. Easily manage all types of requests, changes, assets, inventories, tasks and projects within a single platform.

    Starting Price: 50$/user per month
  • 34
    SMART SERVICE DESK ITSM Icon

    SMART SERVICE DESK ITSM

    SMART Service Desk

    SMART Service Desk is a United States software company that was founded in 2012, and offers a software title called SMART SERVICE DESK ITSM. SMART SERVICE DESK ITSM offers training via documentation, webinars, live online, and in person sessions. SMART SERVICE DESK ITSM offers a free version, and free trial. SMART SERVICE DESK ITSM is help desk software, and includes features such as alerts / escalation, automated routing, contract / SLA management, incident management, knowledge base, known issue management, live chat, multiple brands / products, self service portal, surveys & feedback, ticket management, interaction tracking, document storage, network monitoring, service level agreement (SLA) management, Ticket/Issue tracking, Multi-Channel communication, customizable branding, IT asset management, real-time chat, and email integration. With regards to system requirements, SMART SERVICE DESK ITSM is available as SaaS software. SMART SERVICE DESK ITSM includes online support, business hours support, and 24/7 live support. Some alternative products to SMART SERVICE DESK ITSM include ServiceTonic, MSM, and Samanage.

  • 35
    HEAT ITSM Icon

    HEAT ITSM

    Ivanti

    Founded in 1989, Ivanti is a software organization based in the United States that offers a piece of software called HEAT ITSM. HEAT ITSM features training via documentation, and in person sessions. The HEAT ITSM software suite is SaaS, and Windows software. HEAT ITSM offers online, business hours, and 24/7 live support. HEAT ITSM offers a free trial. HEAT ITSM is ITSM software, and includes features such as incident management, IT asset management, knowledge management, release management, self service portal, service catalog, service reporting, and ticket management. Some competitor software products to HEAT ITSM include ConnectWise Automate, Alloy Navigator, and Jira Service Desk.

  • 36
    ITRP Icon

    ITRP

    ITRP Institute

    Founded in 2010, ITRP Institute is a software organization based in the United States that offers a piece of software called ITRP. ITRP features training via documentation, webinars, live online, and in person sessions. The ITRP software suite is SaaS software. ITRP offers online, business hours, and 24/7 live support. ITRP offers a free version, and free trial. ITRP is ITSM software, and includes features such as contract management, incident management, IT asset management, knowledge management, release management, self service portal, service catalog, service reporting, and ticket management. Software pricing starts at $59.99/month/user. Some competitor software products to ITRP include HarmonyPSA, CMDBuild, and Samanage.

    Starting Price: $59.99/month/user
  • 37
    vFire Icon

    vFire

    Alemba

    Alemba is a United Kingdom software company that was founded in 2007, and offers a software title called vFire. vFire is ITSM software, and includes features such as availability management, change management, configuration management, contract management, incident management, problem management, release management, self service portal, Contract/License management, release & deployment management, asset tracking, and project management. With regards to system requirements, vFire is available as SaaS, Android, and iOS software. Some alternative products to vFire include NetHelpDesk, HarmonyPSA, and USU Valuemation.

  • 38
    LANDESK Service Desk Icon

    LANDESK Service Desk

    ivanti

    ivanti is a United States software company that was founded in 1985, and offers a software title called LANDESK Service Desk. LANDESK Service Desk offers training via documentation, webinars, live online, and in person sessions. LANDESK Service Desk offers a free trial. LANDESK Service Desk is ITSM software, and includes features such as availability management, change management, configuration management, dashboard, incident management, problem management, release management, self service portal, Contract/License management, release & deployment management, asset tracking, and project management. With regards to system requirements, LANDESK Service Desk is available as SaaS, Mac, Windows, Android, and iOS software. LANDESK Service Desk includes online support, and 24/7 live support. Some alternative products to LANDESK Service Desk include NetHelpDesk, HarmonyPSA, and USU Valuemation.

  • 39
    SUMMIT Icon

    SUMMIT

    Symphony SUMMIT

    Symphony SUMMIT is a India software company that was founded in 2011, and offers a software title called SUMMIT. SUMMIT offers training via documentation, live online, and in person sessions. SUMMIT offers a free trial. SUMMIT is ITSM software, and includes features such as availability management, change management, configuration management, dashboard, incident management, problem management, release management, self service portal, Contract/License management, release & deployment management, asset tracking, and project management. With regards to system requirements, SUMMIT is available as SaaS, Windows, Android, and iOS software. Costs start at $40.00/month/user. SUMMIT includes online support, business hours support, and 24/7 live support. Some alternative products to SUMMIT include NetHelpDesk, HarmonyPSA, and USU Valuemation.

    Starting Price: $40.00/month/user
  • 40
    BOSS Solutions Icon

    BOSS Solutions

    BOSS Solutions

    BOSS Solutions is a software company based in the United States that was founded in 1997 and offers a software product called BOSS Solutions. Pricing starts at $15.00/month. BOSS Solutions offers training via webinars, live online, and in person sessions. BOSS Solutions is help desk software, and includes features such as alerts / escalation, automated routing, community forums, contract / SLA management, incident management, knowledge base, known issue management, multiple brands / products, self service portal, surveys & feedback, ticket management, interaction tracking, document storage, network monitoring, service level agreement (SLA) management, Ticket/Issue tracking, Multi-Channel communication, customizable branding, IT asset management, real-time chat, and email integration. BOSS Solutions offers online support, and business hours support. BOSS Solutions offers a free trial. BOSS Solutions is available as SaaS, Windows, Android, and iOS software. Some alternative products to BOSS Solutions include Vizor HelpDesk & IT Assets, Canfigure, and Alloy Navigator.

    Starting Price: $15.00/month
  • 41
    Nilex Service Platform Icon

    Nilex Service Platform

    Nilex

    Founded in 1993, Nilex is a software organization based in Sweden that offers a piece of software called Nilex Service Platform. Nilex Service Platform features training via documentation, webinars, live online, and in person sessions. The Nilex Service Platform software suite is SaaS, Windows, Android, and iOS software. Nilex Service Platform offers online, and business hours support. Nilex Service Platform offers a free trial. Nilex Service Platform is ITSM software, and includes features such as availability management, change management, configuration management, contract management, dashboard, incident management, problem management, self service portal, Contract/License management, release & deployment management, asset tracking, and project management. Software pricing starts at $25.62/month/user. Some competitor software products to Nilex Service Platform include NetHelpDesk, HarmonyPSA, and ServiceDesk Plus MSP.

    Starting Price: $25.62/month/user
  • 42
    iSupport Icon

    iSupport

    iSupport Software

    Founded in 1992, iSupport Software is a software organization based in the United States that offers a piece of software called iSupport. iSupport features training via documentation, webinars, and live online. The iSupport software suite is SaaS, Mac, and Windows software. iSupport offers online, and business hours support. iSupport is customer service software, and includes features such as live chat, file sharing, surveys & feedback, and real-time chat. Software pricing starts at $699.00/one-time/user. Some competitor software products to iSupport include Agiloft Service Desk Suite, Salesforce Service Cloud, and Enterprise Service Management.

    Starting Price: $699.00/one-time/user
  • 43
    ConnectWise Manage Icon

    ConnectWise Manage

    ConnectWise

    ConnectWise Manage is a robust business management platform made for companies that offer, service, and support technology. Trusted by more than 100,000 users, ConnectWise Manage offers a wealth of features that enables teams to achieve greater accountability, operational efficiency, and profitability. The platform comes with help desk, time tracking and billing, project management, account management, agreements, sales and marketing, procurement, and reporting tools.

  • 44
    Navvia Icon

    Navvia

    Consulting-Portal

    Consulting-Portal is a Canada software company that was founded in 1999, and offers a software title called Navvia. Navvia offers training via documentation, webinars, live online, and in person sessions. Navvia offers a free trial. Navvia is ITSM software, and includes features such as availability management, change management, configuration management, contract management, incident management, problem management, release management, Contract/License management, release & deployment management, asset tracking, and project management. With regards to system requirements, Navvia is available as SaaS software. Navvia includes business hours support. Some alternative products to Navvia include Agiloft Service Desk Suite, HarmonyPSA, and NetHelpDesk.

  • 45
    ServiceDesk Plus Icon

    ServiceDesk Plus

    ManageEngine

    ManageEngine is a software business in India that publishes a software suite called ServiceDesk Plus. ServiceDesk Plus includes training via documentation, webinars, live online, and in person sessions. The ServiceDesk Plus product is SaaS, Windows, and Android software. ServiceDesk Plus offers a free version, and free trial. ServiceDesk Plus includes online, business hours, and 24/7 live support. ServiceDesk Plus is help desk software, and includes features such as gantt charts, milestone tracking, portfolio management, resource management, and time & expense tracking. Product pricing starts at $120.00/year/user. Alternative competitor software options to ServiceDesk Plus include Canfigure, Freshservice, and HarmonyPSA.

    Starting Price: $120.00/year/user
  • 46
    IntaChange Enterprise Icon

    IntaChange Enterprise

    Intasoft

    Founded in 1986, Intasoft is a software organization based in the United Kingdom that offers a piece of software called IntaChange Enterprise. The IntaChange Enterprise software suite is SaaS software. IntaChange Enterprise offers online, business hours, and 24/7 live support. IntaChange Enterprise is ITSM software, and includes features such as availability management, change management, configuration management, dashboard, incident management, problem management, release management, Contract/License management, release & deployment management, asset tracking, and project management. Software pricing starts at $490.00/one-time/user. Some competitor software products to IntaChange Enterprise include Agiloft Service Desk Suite, Salesforce Service Cloud, and HarmonyPSA.

    Starting Price: $490.00/one-time/user
  • 47
    Hornbill Service Manager Icon

    Hornbill Service Manager

    Hornbill Corporate

    Hornbill Corporate is a United Kingdom software company that was founded in 1995, and offers a software title called Hornbill Service Manager. Hornbill Service Manager offers training via documentation, webinars, live online, and in person sessions. Hornbill Service Manager offers a free trial. Hornbill Service Manager is help desk software, and includes features such as contract management, incident management, IT asset management, knowledge management, release management, self service portal, service catalog, service reporting, and ticket management. With regards to system requirements, Hornbill Service Manager is available as SaaS, Android, and iOS software. Hornbill Service Manager includes online support, business hours support, and 24/7 live support. Some alternative products to Hornbill Service Manager include IncidentMonitor, ServiceTonic, and Samanage.

  • 48
    Vision Helpdesk Icon

    Vision Helpdesk

    Vision Helpdesk

    Vision Helpdesk product is an 11-year-old veteran and pioneer in the Satellite helpdesk industry, currently trusted by 8,000+ companies. They dominate the market with their three product service platform that helps manage Customer Support for small to enterprise level business; Vision Helpdesk offers solutions that involve Help Desk Software (Multi-Channel Help Desk), Satellite Help Desk (Multi Company Help Desk), and IT Service Desk (ITIL/ITSM Help Desk). Vision Helpdesk is specifically designed to support for multiple companies/ brands/products on one centralized location, without needing to integrate third-party programs. Users can easily load the cloud-based version or private server version in any workstation operating Windows or iOS. Leaders at Vision Helpdesk believe that they can deliver all possible features that will simplify your day-to-day customer interaction and will give you perfect control over the information flow in your organization.

    Starting Price: $7.00/month/user
  • 49
    Vizor HelpDesk & IT Assets Icon

    Vizor HelpDesk & IT Assets

    Vector

    Track IT issues and deliver exceptional customer support through Vizor ServiceDesk, a comprehensive issue tracking solution from Vector Networks. Vizor ServiceDesk offers out-of-the-box functionality to delivers best practices for incident and change management. The solution also comes with powerful email integration, SLA support, knowledgebase, teamworking, simple configuration, automatic ticket assignment and a self-service portal.

  • 50
    sitehelpdesk-IT Icon

    sitehelpdesk-IT

    Sitehelpdesk.com

    Sitehelpdesk.com is a United Kingdom software company that was founded in 2000, and offers a software title called sitehelpdesk-IT. sitehelpdesk-IT offers training via documentation, live online, and in person sessions. sitehelpdesk-IT offers a free trial. sitehelpdesk-IT is ITSM software, and includes features such as change management, configuration management, contract management, dashboard, incident management, problem management, release management, self service portal, Contract/License management, release & deployment management, asset tracking, and project management. With regards to system requirements, sitehelpdesk-IT is available as SaaS, and Windows software. Costs start at $800.00/one-time. sitehelpdesk-IT includes online support, and business hours support. Some alternative products to sitehelpdesk-IT include NetHelpDesk, HarmonyPSA, and Freshservice.

    Starting Price: $800.00/one-time