Alternatives to 123 Live Help

Compare 123 Live Help alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to 123 Live Help in 2019. Compare features, ratings, user reviews, pricing, and more from 123 Live Help competitors and alternatives in order to make an informed decision for your business.

  • 1
    Vtiger CRM Icon

    Vtiger CRM

    Vtiger

    Vtiger offers a single, unified product that enables Marketing, Sales, and Support teams to work together and deliver outstanding customer experiences. Vtiger organises customer data in a single place and everyone on the team gets a holistic view of the customer. Vtiger CRM helps over 300,000 businesses improve revenue, customer loyalty, and team performance by breaking barriers between marketing, sales, and support teams. Vtiger's All-in-one CRM helps teams create delightful experiences across the entire customer lifecycle by enabling: 1. Marketing teams to capture and nurture leads. 2. Sales teams to score, track and close resulting deals. 3. Support teams to access complete customer history and provide exceptional support.

  • 2
    Lucrativ Icon

    Lucrativ

    Lucrativ

    Lucrativ Sales Acceleration CRM. A complete sales CRM software engineered to drive deals. Contact and Lead Management. Built-in Sales Tools (Email/Power Dialer/SMS). Workflow Automation. Fully Mobile. Customizable Reports and Dashboards. The lead info and insights you need to contact leads and close deals with confidence. Set and automate sales cadences to send off to your team for efficient deal closing. Track and analyze sales performance with customizable metrics and real-time reporting. Any successful sales leader will tell you - more calling means more closing. Save time and connect more with Lucrativ’s Power Dialer, our dialer helps you contact more leads faster and even helps you prioritize which leads you should be reaching out to. Data-driven decision making is more than just a buzzword. Get the picture on where your business stands with customizable metrics, real time reporting, and easy-to-read dashboards.

  • 3
    TeamGram Icon

    TeamGram

    TeamGram

    The CRM that doesn’t stop when you close. TeamGram works across departments, helping everyone in your company collaborate to achieve amazing sales performance and customer satisfaction. Use it to write quotes, track orders, manage post-sale activities, assign tasks to mobile teams and more. TeamGram dashboard provides real-time insights into vital business metrics, without having to dig through spreadsheets. Quickly discover what needs your attention and make faster decisions. The pipeline view enables you to see all your deals at a glance and makes it easier to focus on your next actions. Drag&drop your deals from one stage to the next, take control of your sales process in a very simple and visual way.

  • 4
    Freshdesk Icon

    Freshdesk

    Freshworks

    Deliver exceptional customer service with Freshdesk, a leading customer support software and ticketing system. Intuitive, feature-rich, and affordable, Freshdesk is trusted by over 150,000 businesses of all sizes to help make their customers happy. Freshdesk helps business users manage all customer conversations in one place, automate repetitive work and save time, and work with other teams to resolve issues faster.

    Starting Price: $19.00/month/user
  • 5
    LiveAgent Icon

    LiveAgent

    QualityUnit

    Stay on top of all customer requests and inquiries with LiveAgent, the most reviewed and top-rated help desk software in 2018 for small to mid-sized companies. LiveAgent offers a plethora of tools for managing company-customer interactions in one place. These include ticket management, live chat, social integrations, call center features, reporting, support portal, gamification, integrations, mobile apps, and more.

    Starting Price: $15.00/month/user
  • 6
    Zendesk Icon

    Zendesk

    Zendesk

    Build exceptional customer experiences with Zendesk. The leading provider of software and solutions for better customer relationships, Zendesk empowers businesses to be more reliable, flexible, and scalable. Its family of products include Support, an integrated customer support solution; Chat, live chat and messaging tool; Talk, call center software; Explore for analytics and reporting; Inbox, shared team inbox; Guide, a knowledge base and self service soltuion; and Connect + Outbound for proactive campaigns.

    Starting Price: $1.00/month/user
  • 7
    LiveChat Icon

    LiveChat

    LiveChat Software

    For the fastest and the most efficient way to help your customers, turn to LiveChat! As a leading live chat and help desk software solution for business, LiveChat transforms teams into customer service rockstars with its simple and easy-to-use applications. Apart from its core live chat functionality, LiveChat provides a wide range of add-on modules for sales and marketing automation as well as integrations with third-party customer relationship management (CRM) solutions.

    Starting Price: $16.00/month/user
  • 8
    Intercom Icon

    Intercom

    Intercom

    Intercom is a United States software company that was founded in 2011, and offers a software title called Intercom. Intercom offers training via documentation, live online, and webinars. Intercom offers a free version, and free trial. Intercom is customer experience software, and includes features such as A/B testing, Auto-Responders, CAN SPAM compliance, customer surveys, drip campaigns, dynamic content, event triggered email, landing Pages/Web forms, mobile optimized emails, Reporting/Analytics, subscribe / unsubscribe, template management, and WYSIWYG email editor. With regards to system requirements, Intercom is available as SaaS, iOS, and Android software. Costs start at $49.00/month. Intercom includes business hours support, and online support. Some alternative products to Intercom include Desk.com, Dashly, and elevio.

    Starting Price: $49.00/month
  • 9
    Live800 Icon

    Live800

    GoldArmor

    GoldArmor is a China software company that was founded in 2003, and offers a software title called Live800. Live800 offers training via documentation. Live800 offers a free trial. Live800 is online CRM software, and includes features such as cataloging / categorization, customer service analytics, customer support tracking, email response control, knowledge management, live chat, performance metrics, search, and self service portal. With regards to system requirements, Live800 is available as SaaS, Windows, Android, and iOS software. Live800 includes online support, business hours support, and 24/7 live support. Some alternative products to Live800 include LiveChat, Comm100 Live Chat, and Chataroo.

  • 10
    elevio Icon

    elevio

    elevio

    Founded in 2015, elevio is a software organization based in Australia that offers a piece of software called elevio. elevio features training via documentation, and live online. The elevio software suite is SaaS software. elevio offers online, and business hours support. elevio offers a free version, and free trial. elevio is CRM software, and includes features such as approval process control, document management, permission management, rich text editor, rule based publishing, version control, e-forms, audio content, website management, image editor, text editor, document indexing, video content, customizable templates, and full text search. Software pricing starts at $99.00. Some competitor software products to elevio include Desk.com, NABD, and Salesforce Service Cloud.

    Starting Price: $99.00
  • 11
    Watcheezy Icon

    Watcheezy

    Visiofair

    Visiofair is a France software company that was founded in 2011, and offers a software title called Watcheezy. Watcheezy offers training via documentation, webinars, live online, and in person sessions. Watcheezy offers a free version, and free trial. Watcheezy is online CRM software, and includes features such as customer service analytics, customer support tracking, knowledge management, live chat, performance metrics, and self service portal. With regards to system requirements, Watcheezy is available as SaaS, Mac, Windows, and iOS software. Costs start at $39.00/month/user. Watcheezy includes online support, and business hours support. Some alternative products to Watcheezy include Live800, Chataroo, and LiveChat.

    Starting Price: $39.00/month/user
  • 12
    Chataroo Icon

    Chataroo

    Chataroo

    Chataroo is a United States software company that was founded in 2013, and offers a software title called Chataroo. Chataroo offers training via webinars, and live online. Chataroo offers a free version, and free trial. Chataroo is online CRM software, and includes features such as customer support tracking, email response control, knowledge management, live chat, and self service portal. With regards to system requirements, Chataroo is available as SaaS software. Costs start at $10.00/month. Chataroo includes online support, and business hours support. Some alternative products to Chataroo include LiveChat, FocalScope, and LiveAgent.

    Starting Price: $10.00/month
  • 13
    Desk.com Icon

    Desk.com

    Desk.com

    Founded in 2009, Desk.com is a software organization based in the United States that offers a piece of software called Desk.com. Desk.com features training via documentation, webinars, live online, and in person sessions. The Desk.com software suite is SaaS, Android, and iOS software. Desk.com offers online, business hours, and 24/7 live support. Desk.com offers a free version, and free trial. Desk.com is CRM software, and includes features such as analytics, call reporting, complaint monitoring, feedback collection, and survey management. Some competitor software products to Desk.com include elevio, NABD, and Salesforce Service Cloud.

  • 14
    Crowdstream Icon

    Crowdstream

    Crowdstream

    Crowdstream is a United Kingdom software company that was founded in 2015, and offers a software title called Crowdstream. Crowdstream offers training via documentation. Crowdstream offers a free trial. Crowdstream is online CRM software, and includes features such as cataloging / categorization, email response control, live chat, performance metrics, and search. With regards to system requirements, Crowdstream is available as SaaS software. Costs start at $30.00/month. Crowdstream includes online support, and business hours support. Some alternative products to Crowdstream include Live800, LiveChat, and Chataroo.

    Starting Price: $30.00/month
  • 15
    Comm100 Live Chat Icon

    Comm100 Live Chat

    Comm100

    Comm100 is a Canada software company that was founded in 2009, and offers a software title called Comm100 Live Chat. Comm100 Live Chat offers training via documentation, webinars, live online, and in person sessions. Comm100 Live Chat offers a free trial. Comm100 Live Chat is online CRM software, and includes features such as customer service analytics, customer support tracking, live chat, and performance metrics. With regards to system requirements, Comm100 Live Chat is available as SaaS, Mac, Windows, Android, and iOS software. Costs start at $29.00/month/user. Comm100 Live Chat includes online support, and 24/7 live support. Some alternative products to Comm100 Live Chat include LiveChat, LiveAgent, and Chataroo.

    Starting Price: $29.00/month/user
  • 16
    Live Support Software Icon

    Live Support Software

    GotLiveChat.com

    GotLiveChat.com is a United States software company that was founded in 2000, and offers a software title called Live Support Software. Live Support Software is online CRM software, and includes features such as customer service analytics, customer support tracking, live chat, and self service portal. With regards to system requirements, Live Support Software is available as SaaS software. Costs start at $0.01/month. Live Support Software includes online support, and 24/7 live support. Some alternative products to Live Support Software include Intercom, Watcheezy, and Live800.

    Starting Price: $0.01/month
  • 17
    Dashly Icon

    Dashly

    Dashly

    Dashly is a software business formed in 2014 in the United States that publishes a software suite called Dashly. Dashly includes training via documentation, webinars, and live online. The Dashly product is SaaS, Windows, Android, and iOS software. Dashly offers a free trial. Dashly includes online, and business hours support. Dashly is customer experience software, and includes features such as analytics, customer segmentation, dashboard, and Multi-Channel collection. Product pricing starts at $19.00/month/user. Alternative competitor software options to Dashly include Intercom, Agile CRM, and elevio.

    Starting Price: $19.00/month/user
  • 18
    Chatnox Live Chat Icon

    Chatnox Live Chat

    Chatnox

    Chatnox is a United States software company that was founded in 2014, and offers a software title called Chatnox Live Chat. Chatnox Live Chat offers training via documentation. Chatnox Live Chat offers a free version, and free trial. Chatnox Live Chat is online CRM software, and includes features such as customer service analytics, live chat, performance metrics, and self service portal. With regards to system requirements, Chatnox Live Chat is available as SaaS software. Costs start at $9.99/month/user. Chatnox Live Chat includes online support. Some alternative products to Chatnox Live Chat include Live800, LiveChat, and Comm100 Live Chat.

    Starting Price: $9.99/month/user
  • 19
    Agile CRM Icon

    Agile CRM

    Agile CRM

    Agile CRM is a United States software company that was founded in 2012, and offers a software title called Agile CRM. Agile CRM offers training via documentation, live online, webinars, and in person sessions. Agile CRM offers a free version, and free trial. Agile CRM is web analytics software, and includes features such as collaboration, Percent-Complete tracking, progress tracking, recurring tasks, task planning, task scheduling, task tracking, time tracking, To-Do list view, create subtasks, Reporting/Analytics, gamification, mobile access, task board view, and spreadsheet view. With regards to system requirements, Agile CRM is available as SaaS, iOS, and Android software. Costs start at $8.99/month/user. Agile CRM includes 24/7 live support, and online support. Some alternative products to Agile CRM include Rocketseed, AiTrillion, and Crossware Mail Signature.

    Starting Price: $8.99/month/user
  • 20
    FuzeDigital Icon

    FuzeDigital

    FuzeDigital

    Founded in 2002, FuzeDigital is a software organization based in the United States that offers a piece of software called FuzeDigital. FuzeDigital features training via documentation, live online, and in person sessions. The FuzeDigital software suite is SaaS software. FuzeDigital offers online, business hours, and 24/7 live support. FuzeDigital is customer experience software, and includes features such as cataloging / categorization, customer service analytics, customer support tracking, email response control, knowledge management, live chat, performance metrics, search, and self service portal. Software pricing starts at $500.00/month. Some competitor software products to FuzeDigital include elevio, Desk.com, and Freshdesk.

    Starting Price: $500.00/month
  • 21
    Infusionsoft Icon

    Infusionsoft

    Keap

    Automate your small business' sales and marketing processes with Infusionsoft. A feature-packed, cloud-based solution, Infusionsoft brings together Customer Relationship Management (CRM), Marketing Automation, and E-Commerce solutions in one centralized system. This enables small businesses to provide an exceptional sales and customer service experiences, and win more opportunities.

    Starting Price: $23.00/month
  • 22
    P3chat Icon

    P3chat

    P3chat

    P3chat is a Belarus software company that was founded in 2011, and offers a software title called P3chat. P3chat is online CRM software, and includes features such as customer support tracking, and live chat. With regards to system requirements, P3chat is available as SaaS software. Costs start at $3.85/month. P3chat includes online support, and business hours support. Some alternative products to P3chat include Chataroo, Intercom, and Watcheezy.

    Starting Price: $3.85/month
  • 23
    LiveSupporti Icon

    LiveSupporti

    LiveSupporti.com

    LiveSupporti.com is a software company and offers a software title called LiveSupporti. LiveSupporti offers training via documentation, and live online. LiveSupporti offers a free version, and free trial. LiveSupporti is online CRM software, and includes features such as customer support tracking, and live chat. With regards to system requirements, LiveSupporti is available as SaaS software. Costs start at $5.00/month. LiveSupporti includes online support, and business hours support. Some alternative products to LiveSupporti include Chataroo, Intercom, and Watcheezy.

    Starting Price: $5.00/month
  • 24
    RepairDesk Icon

    RepairDesk

    RepairDesk

    RepairDesk is a cloud based point-of-sale software, engineered specifically for small and medium sized computer and cell phone repair shops that allows technicians to track & monitor repair jobs, stay on top of inventory and manage multiple store locations. The software keeps track of inventory levels and notifies the business when a phone part is low and needs to be replenished so they can order parts.

    Starting Price: $70.00/month/user
  • 25
    NetSuite CRM+ Icon

    NetSuite CRM+

    NetSuite

    Redefine and elevate your customer relationships with NetSuite CRM. A complete, front-office solution for today's modern businesses, NetSuite CRM provides users a 360-degree view of their customers in real time. It offers a wide range of capabilities to ensure a a seamless flow of information throughout the customer lifecycle--from lead, through sales order and fulfillment, to renewal, upsell, cross-sell, and support. It also integrates with leading accounting, ecommerce, warehousing and shipping applications.

  • 26
    Salesforce Icon

    Salesforce

    Salesforce

    Salesforce helps sales teams accelerate their performance and achieve their goals. Salesforce is the world's most-used CRM, and so much more. With Salesforce, teams get access to tools that allow them to grow their accounts, find new customers, and close deals—faster and from anywhere. It offers a wealth of features that include contact management, opportunity management, lead management, email integration, reports and dashboards, sales forecasting, files sync and share, and so much more. Spend less time digging around in spreadsheets and more time running your business. No hardware, no software, no hassle. Our simple setup assistant will have you streamlining sales and answering customer questions in just minutes. Give buyers seamless, personalized experiences by connecting data across sales, service, and marketing. See a complete view of the customer — their account, activity history, and connections. Pull in social data for a deeper view of your customers.

    Starting Price: $25.00/month/user
  • 27
    Really Simple Systems CRM Icon

    Really Simple Systems CRM

    Really Simple Systems

    Really Simple Systems is a powerful, small business CRM system that's designed for growing teams, working B2B. Really Simple Systems CRM provides everything your sales team needs to manage customers, prospects and sales, without letting the technology dictate your strategy. The CRM system also comes with integrated email marketing and customer service desk modules and is accessible anywhere on desktops, tablets and smartphones. The CRM is designed so it is easy to set up and easy to use. This means you can train your team in minutes, so you can concentrate on growing your business.

    Starting Price: $14.00/month
  • 28
    KANA Express Icon

    KANA Express

    Kana

    Kana is a United States software company that was founded in 1996, and offers a software title called KANA Express. KANA Express is online CRM software, and includes features such as cataloging / categorization, customer service analytics, customer support tracking, email response control, knowledge management, live chat, performance metrics, search, and self service portal. With regards to system requirements, KANA Express is available as SaaS software. KANA Express includes online support, business hours support, and 24/7 live support. Some alternative products to KANA Express include Really Simple Systems CRM, Agile CRM, and Intercom.

  • 29
    Luminate Online Marketing Icon

    Luminate Online Marketing

    Blackbaud

    Founded in 1999, Blackbaud is a software organization based in the United States that offers a piece of software called Luminate Online Marketing. Luminate Online Marketing features training via documentation, webinars, live online, and in person sessions. The Luminate Online Marketing software suite is SaaS software. Luminate Online Marketing offers online, business hours, and 24/7 live support. Luminate Online Marketing offers a free trial. Luminate Online Marketing is online CRM software, and includes features such as cataloging / categorization, customer service analytics, customer support tracking, email response control, knowledge management, live chat, performance metrics, search, and self service portal. Some competitor software products to Luminate Online Marketing include Marketing 360, Intercom, and Infusionsoft.

  • 30
    Push It Icon

    Push It

    Push It

    Founded in 2010, Push It is a software organization based in the United States that offers a piece of software called Push It. Push It features training via documentation, webinars, live online, and in person sessions. The Push It software suite is SaaS, Android, and iOS software. Push It offers online, and business hours support. Push It offers a free trial. Push It is CRM software, and includes features such as cataloging / categorization, customer service analytics, customer support tracking, email response control, knowledge management, live chat, performance metrics, search, and self service portal. Software pricing starts at $25.00/month. Some competitor software products to Push It include Salesforce, Marketing 360, and Mothernode CRM.

    Starting Price: $25.00/month
  • 31
    OpenPro CRM Software Icon

    OpenPro CRM Software

    Openpro

    Founded in 1998, Openpro is a software organization based in the United States that offers a piece of software called OpenPro CRM Software. OpenPro CRM Software offers online, business hours, and 24/7 live support. OpenPro CRM Software features training via documentation, webinars, live online, and in person sessions. The OpenPro CRM Software software suite is SaaS, Windows, Android, and iOS software. OpenPro CRM Software is CRM software, and includes features such as client tracking, contract management, forecasting, project management, quote management, sales management, scheduling, and time management. Software pricing starts at $44.00/month/user. OpenPro CRM Software offers a free trial. Some competitor software products to OpenPro CRM Software include Salesforce, Marketing 360, and Mothernode CRM.

    Starting Price: $44.00/month/user
  • 32
    Marketing 360 Icon

    Marketing 360

    Madwire

    Deliver amazing results for your sales and marketing campaigns with Marketing 360. An award-winning platform built for small to medium-sized businesses, Marketing 360 combines digital marketing software and dedicated marketing services to help SMBs grow. The platform's top features include a powerful marketing CRM, UXi Rainmaker Websites, Natural Listing Ads, Top Placement Ads, Social Targeting Ads, On-Demand Marketing Services, and more.

  • 33
    Interakt Icon

    Interakt

    Fizzy Software

    Fizzy Software is a India software company that was founded in 2013, and offers a software title called Interakt. Interakt offers training via documentation, live online, and in person sessions. Interakt offers a free version, and free trial. Interakt is CRM software, and includes features such as cataloging / categorization, customer support tracking, email response control, knowledge management, live chat, performance metrics, search, and self service portal. With regards to system requirements, Interakt is available as SaaS, and Android software. Interakt includes online support, and business hours support. Some alternative products to Interakt include Agile CRM, Sugester, and RepairDesk.

  • 34
    Ameyo Engage Icon

    Ameyo Engage

    Ameyo Engage

    Founded in 2015, Ameyo Engage is a software organization based in the United States that offers a piece of software called Ameyo Engage. Ameyo Engage features training via documentation, webinars, and live online. The Ameyo Engage software suite is SaaS, Android, and iOS software. Ameyo Engage offers online, and 24/7 live support. Ameyo Engage offers a free trial. Ameyo Engage is speech recognition software, and includes features such as action management, analytics, customer segmentation, dashboard, feedback management, knowledge management, Multi-Channel collection, sentiment analysis, survey management, text analysis, and trend analysis. Software pricing starts at $20.00/month/user. Some competitor software products to Ameyo Engage include SmartAction Speech IVR System, Speech Recognition, and eCareNotes Speech Recognition.

    Starting Price: $20.00/month/user
  • 35
    RepairShopr Icon

    RepairShopr

    RepairShopr

    RepairShopr is a United States software company that was founded in 2010, and offers a software title called RepairShopr. RepairShopr offers training via documentation, webinars, and live online. RepairShopr offers a free version, and free trial. RepairShopr is CRM software, and includes features such as alerts / escalation, automated routing, contract / SLA management, incident management, knowledge base, known issue management, multiple brands / products, self service portal, ticket management, interaction tracking, document storage, network monitoring, service level agreement (SLA) management, Ticket/Issue tracking, Multi-Channel communication, customizable branding, IT asset management, real-time chat, and email integration. With regards to system requirements, RepairShopr is available as SaaS, Mac, Windows, Android, and iOS software. Costs start at $49.00/month/user. RepairShopr includes online support, and business hours support. Some alternative products to RepairShopr include RepairDesk, Agile CRM, and Ari.

    Starting Price: $49.00/month/user
  • 36
    Workbooks CRM Icon

    Workbooks CRM

    Workbooks.com

    Workbooks.com is a United Kingdom software company that was founded in 2007, and offers a software title called Workbooks CRM. Workbooks CRM offers training via documentation, webinars, live online, and in person sessions. Workbooks CRM offers a free version, and free trial. Workbooks CRM is CRM software, and includes features such as cataloging / categorization, customer service analytics, customer support tracking, email response control, knowledge management, live chat, performance metrics, and search. With regards to system requirements, Workbooks CRM is available as SaaS software. Costs start at $45.00/month/user. Workbooks CRM includes online support, business hours support, and 24/7 live support. Some alternative products to Workbooks CRM include Agile CRM, Salesforce, and Marketing 360.

    Starting Price: $45.00/month/user
  • 37
    MyCRMweb Icon

    MyCRMweb

    MyCRMweb

    MyCRMweb is a software company based in Spain and offers a software product called MyCRMweb. Pricing starts at $22.00. MyCRMweb offers training via documentation, webinars, and live online. MyCRMweb is online CRM software, and includes features such as cataloging / categorization, customer service analytics, customer support tracking, email response control, knowledge management, performance metrics, search, and self service portal. MyCRMweb offers online support, and business hours support. MyCRMweb offers a free trial. MyCRMweb is available as SaaS, Android, and iOS software. Some alternative products to MyCRMweb include Really Simple Systems CRM, Marketing 360, and Agile CRM.

    Starting Price: $22.00
  • 38
    OnetoOnetext Icon

    OnetoOnetext

    OnetoOnetext

    OnetoOnetext is a software company that was founded in 2013, and offers a software title called OnetoOnetext. OnetoOnetext is online CRM software, and includes features such as live chat. With regards to system requirements, OnetoOnetext is available as SaaS software. Costs start at $10.00/month/user. OnetoOnetext includes 24/7 live support. Some alternative products to OnetoOnetext include Crowdstream, Chataroo, and Chatnox Live Chat.

    Starting Price: $10.00/month/user
  • 39
    ResponseQue Icon

    ResponseQue

    Zvendor Solutions

    Zvendor Solutions is a software company and offers a software title called ResponseQue. ResponseQue is online CRM software, and includes features such as live chat. With regards to system requirements, ResponseQue is available as SaaS software. Costs start at $97.00. Some alternative products to ResponseQue include Crowdstream, Chataroo, and Chatnox Live Chat.

    Starting Price: $97.00
  • 40
    Logicbox Icon

    Logicbox

    Logicbox Software

    Logicbox offers a full suite of cloud-based business management modules and functions that can be configured to incorporate and automate the unique processes and workflows of a company, creating a single, integrated system. Features range from account management, prospecting, CPQ, and production as well as invoicing, purchasing and inventory management for distribution, installation, and service. Using the admin tools, the platform also provides custom notifications, approvals, permissions, custom reporting, and analytics.

    Starting Price: $55.00/month/user
  • 41
    Configio Icon

    Configio

    Configio

    Market events and merchandise with ease through Configio. Configio is a full-featured e-commerce software that offers a wide range of features including learning management, event management, email marketing, shopping cart, e-commerce and content management. The software can be used across a range of industries including retail and education to organize conferences, conventions, camps and other events.

    Starting Price: $95.00/month/user
  • 42
    Ricochet Icon

    Ricochet

    Speed To Contact

    Ricochet is an all-in-one dialer, CRM, and marketing automation platform for enterprises call centers, and sales and customer service teams. Ricochet enables teams to call leads and close deals much faster; manage all prospects, calls, and emails; route and track inbound phone calls; and streamline time-consuming marketing and sales tasks all from one platform. The solution is also highly customizable to fit a team's specific needs and budget.

    Starting Price: $100.00/month/user
  • 43
    BSI CRM Icon

    BSI CRM

    BSI Business Systems Integration AG

    BSI Business Systems Integration AG is a software company based in Switzerland that was founded in 1996 and offers a software product called BSI CRM. BSI CRM offers training via documentation, webinars, live online, and in person sessions. BSI CRM is CRM software, and includes features such as client tracking, contract management, forecasting, project management, quote management, sales management, and time management. BSI CRM offers online support, business hours support, and 24/7 live support. BSI CRM is available as SaaS software. Some alternative products to BSI CRM include InfoFlo, Really Simple Systems CRM, and Salesforce.

  • 44
    Reamaze Icon

    Reamaze

    Reamaze

    Build stronger relationships with your customers with Re:amaze. As a reliable web-based helpdesk, Re:amaze helps businesses support and engage their customers through a variety of communications channels Built for high-scalability, Re:amaze delivers a robust set of features that include chat and email as well as integrations for social media and mobile. Other key functionalities offered by Re:amaze include automated workflows, conversation permalinks, shared inboxes, public help sites, reporting, FAQ, and satisfaction surveys.

    Starting Price: $20.00/month/user
  • 45
    Sugester Icon

    Sugester

    Sugester

    Sugester is a Poland software company that was founded in 2015, and offers a software title called Sugester. Sugester offers training via documentation, webinars, and live online. Sugester offers a free version, and free trial. Sugester is CRM software, and includes features such as call parking, call recording, contact management, IVR / voice recognition, and SIP trunking. With regards to system requirements, Sugester is available as SaaS software. Costs start at $9.00/month/user. Sugester includes online support, and 24/7 live support. Some alternative products to Sugester include UseResponse, Freshdesk, and Desk.com.

    Starting Price: $9.00/month/user
  • 46
    UseResponse Icon

    UseResponse

    UseResponse

    Community Support Software can be installed on your server as a PHP script or used in Cloud as SaaS. Main Products Include: -Feedback Software Enables you to create Idea Bank, Bug Tracking System and FAQ section on your site to gather user requests from multiple channels. The system allows you to keep track of all the incoming requests from email, widget, chat, social media in one place. Smart voting and commenting system helps in creating product development roadmaps. Increase client satisfaction by using polls and CSAT feature. Insightful Reports and Analytics system will help you estimate the efficiency of your support team and analyze your customers experience. -Help Desk with Ticketing Feature rich ticketing help desk system allows you to manage tickets with the help of customizable statuses, tasks,private notes, comments, reports and Kanban Boards. Smart system automation and notification rules allow to facilitate the work load on your support team and cut the expenses.

    Starting Price: $49.00/month/ 2 Agents
  • 47
    Zoho Desk Icon

    Zoho Desk

    Zoho Desk

    Founded in 1996, Zoho Desk is a software organization based in India that offers a piece of software called Zoho Desk. Zoho Desk offers online, and business hours support. Zoho Desk features training via documentation, webinars, and live online. The Zoho Desk software suite is SaaS software. Zoho Desk is customer engagement software, and includes features such as Alerts/Escalation, automated routing, customizable branding, document storage, email integration, IT asset management, Multi-Channel communication, network monitoring, real-time chat, self service portal, service level agreement (SLA) management, and Ticket/Issue tracking. Software pricing starts at $12.00/month. Zoho Desk offers a free version, and free trial. Some competitor software products to Zoho Desk include Desk.com, Zendesk, and elevio.

    Starting Price: $12.00/month
  • 48
    Salesforce Service Cloud Icon

    Salesforce Service Cloud

    Salesforce Service Cloud

    Deliver better, more personalized customer support anywhere Salesforce Service Cloud. The world's most complete and #1 customer support application, Salesforce Service Cloud provides a wealth of features that enables businesses to provide support to customers over their favorite channel, whether phone, email, chat, and SMS messaging. Top features include lightning console, case management, omni routing, telephony integration, video chat, social customer service, and more.

    Starting Price: $75.00/month/user
  • 49
    LiveHelpNow Suite Icon

    LiveHelpNow Suite

    LiveHelpNow

    LiveHelpNow is a United States software company that was founded in 2003, and offers a software title called LiveHelpNow Suite. LiveHelpNow Suite offers training via documentation, webinars, live online, and in person sessions. LiveHelpNow Suite offers a free trial. LiveHelpNow Suite is customer service software, and includes features such as alerts / escalation, automatic customer notices, customer experience management, inbox / queue management, knowledge base, live chat, self service portal, surveys & feedback, trouble ticketing, and performance metrics. With regards to system requirements, LiveHelpNow Suite is available as SaaS, Mac, Windows, Android, and iOS software. Costs start at $21.00/month/user. LiveHelpNow Suite includes online support, business hours support, and 24/7 live support. Some alternative products to LiveHelpNow Suite include LiveAgent, FocalScope, and LiveChat.

    Starting Price: $21.00/month/user
  • 50
    Inforobo Icon

    Inforobo

    Brainasoft

    Brainasoft is a India software company and offers a software title called Inforobo. Inforobo offers training via documentation, webinars, and live online. Inforobo is customer service software, and includes features such as analytics / ROI tracking, contact management, lead nurturing, lead scoring, search marketing, website visitor tracking, drip campaigns, dynamic content, customizable CTAs, and sales intelligence. With regards to system requirements, Inforobo is available as SaaS software. Costs start at $19.00/month. Inforobo includes online support, business hours support, and 24/7 live support. Some alternative products to Inforobo include FocalScope, LiveAgent, and LiveHelpNow Suite.

    Starting Price: $19.00/month